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Refund and returns policy

  1. Refund Period

    2. Customers of Avionique Aviation have a 14-day period following the receipt of their order to request a refund.

  2. Refund Method

    3. Refunds will be processed via PayPal transfer after receiving and verifying the returned merchandise.

  3. Refund Eligibility Conditions

    4. Refunds are authorized in case of malfunction or anomaly of the items, subject to the return of the merchandise.

  4. Return Period

    5. Items must be returned within 14 days of their receipt to be eligible for a refund.

  5. Reason for Return

    6. Returns are accepted in case of malfunction or anomaly of the items.

  6. Return Procedure

    7. Customers can contact sales@avioniquesimulation.com to obtain the details and the return postal address. The refund will be processed after receiving and verifying the returned merchandise.

  7. Condition of Returned Items

    8. Items must be strictly in their original condition to be eligible for return and refund.

  8. Replacement and Exchange

    9. Replacement or exchange options are available after receiving and verifying the returned merchandise.

  9. Processing Time

    10. The processing time for refunds and returns is 1 to 10 days after receiving and verifying the returned merchandise.